Bachelor of Technology – Btech
Heritage Institute of Technology, Kolkata
it support operations back office operations banking operations maintenance compliance monitoring compliance reporting technical support software support customer support service desk desktop support bpo technical analysis customer service bpo customer service programming java oops mysql python(basic) networking electrical engineer plc electrical maintenance testing switchgear defect management 22kv mcb rectifiers industrial automation programmable logic controller plant maintenance breakdown maintenance transformers power plant sales marketing business development distribution distributor handling team management process control instrumentation engineering scada dcs c plc programmer hmi siemens codesys rockwell software mitsubishi plc structure text language (stl) ladder logic fbd hmi software modbus vfd drives iot pc based control conditional formatting advanced excel pivot table excel report preparation typing office coordination data entry operation back office ms office word vlookup excel communication skills ms office mis reports etc salesforce crm software delivery talent development leadership development behavioural training succession planning capability building competency development learning and development lms business partnering impact assessment culture building coaching talent acquisition microsoft office suite management data entry non voice process customer care call center uk shift telecalling asp.net sql server c#.net linq .net framework c# . net software development communication electronics c++ html python bootstrap framework css sql visual studio people management team leading time management video editing post production production sales analytics territory management merchant acquiring business strategy project planning channel distribution sales management strategic planning sales operations team coaching leadership skills b2c receptionist activities front desk front office research sensors creative analytical skills interpersonal skills problem solving instrumentation control system human resource management hr generalist activities employee engagement hr operations hr strategy onboarding corporate hr payroll core hr exit process induction payroll processing grievance handling joining formalities hris c programming language javascript dsa web development react.js mongodb node.js jquery express mern stack react native redux js native app
