Bachelor of Commerce – Bcom
Shivaji University, Maharashtra
ms office powerpoint ms office word ms office domestic voice process bpo customer service inbound voice process inbound customer service outbound process english telugu hindi salesforce salesforce crm force.com triggers work flow rules validation rules formula field apex visualforce data loader import wizard java javascript future methods batch apex schedule apex sales clo service cloud salesforce einstein photoshop corel draw graphic designing core java j2ee struts jsf jquery html xml web services hibernate web sphere application server maven svn sonar qube 3.6 nexus oracle db2. sql data analyst data visualization business intelligence data mining data migration data integration data cleaning data manipulation bigquery mysql power bi data studio data extraction data modeling tableau looker qlikview google data studio pharmaceutical pharmacy medical devices lab healthcare medical hospital pharmacy hospitality management process validation microbiology networking technical support bpo customer support non voice process ites technical analysis technical services it enabled services communication skills active learning good communication in english hindi speaking sr. graphic designer visual design illustrator coreldraw logo design creative designing dreamweaver print media graphics indesign css ms - excel sketching graphic designer analytical techniques handle multiple tasks at time sap basis sap basis administration sap support technical office 365 g suite tp link switches / access points network support avaya ip telephone system zkt attendance system zkt door access systems fresh service ticketing system computer basic typing verbal communication problem solving creativity team management behavioural skills stress management flexible adaptability computer communication leadership c people management customer service operations team leading client relationship management customer handling customer care customer management tl team handling team coordination it administration hardware networking hardware installation computer maintenance hims it support system administration system support it helpdesk desktop support sap hana administration it asset management administration civil site engineering civil engineering quantity surveying bar bending schedule plumbing mechanical engineering fire protection autocad fire fighting system mep drainage sanitary plumbing system fire prevention fire detection accounting mis pgdca tally dataentry pro-e cnc process piping design engineering cnc programming vmc programming vmc machine
